You can easily reach us by email mail@sistermagpatterns.com or the chat function on our website (bottom right corner). We are based in Europe, so our main operating time is between 8am and 8pm CET. As we are a very small team, please give us some time to respond ;).

We are based in Germany with our designer (and mom) Evi living in a smaller town in the East in Saxony and the majority of the team (the sisters, Project Management, Designers) working in an office in Berlin together with the teams of the magazine sisterMAG and an agency called sisterMAG Studio

Find out more about SisterMAGpatterns here.

There are several ways how you can download your purchase: 

1. Firstly, a Download button appears right at your order confirmation page “Download sewing pattern”

2. After you’ve completed the checkout process, you get two emails from us. One is the Order confirmation, a second one follows right after with a download button for your purchase (check your spam folder if you haven’t gotten it)

3. Downloads are available indefinitely in your personal account

If you’re having problems, let us know at mail@sistermagpatterns.com, and we’ll connect your purchases to your customer account.

You can always create a new account. If you use the same  email address that you’ve used when buying your pattern, the purchases should appear in your account. 

If you’re having problems, let us know at mail@sistermagpatterns.com and we’ll connect your purchases to your customer account.

Yes, all of your purchases are available in your customer account (log in at the top right corner). If you haven’t registered, just create a new account with the email address from your order (!important!) and you can download your purchased patterns at any time in the customer account. 

If you’re having problems, let us know at mail@sistermagpatterns.com and we’ll connect your purchases to your customer account. 

In accordance with our refund policy your right of cancellation and return expires when we have started executing the order. This is with the purchase due to the digital nature of the products.

We offer the following payment methods:

- Paypal

- Shop Pay powered by Shopify

- Apple Pay

- Google Pay

- Visa

- Mastercard

- Maestro

- Klarna Pay Now

- Sofort

Every purchased pattern comes in English and in German language. Right now, we unfortunately do not offer any other languages, as we are a very small team with limited ressources. You can follow us on @sistermagpatterns or on Facebook on any major updates.

Some of our patterns already have seam allowance drawn into the pattern (you can find that information on the product page next to each pattern). If the seam allowance is NOT drawn on the sewing pattern, you can find the information about what to add in the section “CUTTING” in your instruction booklet. In this case, you simply add this when cutting your fabric.

Cut out the paper pattern pieces and lay them out on your fabric. This way you can place them to fit the width of the fabric. Then the cutting follows. 

If you are looking into buying fabric, you can also do that on the ground and measure how long your fabric piece should be. Remember the fold when laying out your pieces.

There are a few factors to consider here, as this also depends on the fabric used and the final fit. If you like your clothes a little looser, we recommend the larger size. If you like something tight fitting and the fabric is flexible, you can take the smaller size. Also note whether the cut is generally close to the body or oversized, which is indicated on each of our product pages. 

As sisterMAG Patterns we do not offer paper patterns, however there are quite a few services that provide large-format printing that send directly to your home address. 

We do recommend Su & Mark from patternsy.com in the UK for printing our patterns (they ship worldwide). A few more resources: 

https://dieplotterei.de/ for German customers

Yes, if you subscribe to our newsletter here, you’ll get our 58-2 Voile Dress with Raw Edges as a freebie. Have a look at the general look and feel of our patterns, try printing and sew yourself this beautiful summer dress!*

*Pattern might change according to the season

All our patterns include a standard copyshop format (A0). For printing at home, we also include A4 (Europe) and Letter (US) format. 

Our sewing patterns come as a digital download as PDF and not as a paper pattern. The download contains the pattern in copy store format (A0) or A4/Letter to print out at home and glue together. The download also contains a measurement chart and sewing instructions.

Most of our PDF patterns contain selectable layers that allow you to choose which size(s) you want to print. This makes your pattern more manageable. In Adobe Acrobat Reader, go to Display > Show/Hide > Navigation Pane > Layers. All sizes are selected by default. Uncheck the sizes you don't need. However, always leave the "For all sizes - select when printing" layer active. 

If you have downloaded a pattern that doesn’t contain layers, let us know and write to us at mail@sistermagpatterns.com. We’ll gladly send you an updated version.

We do not create customized templates.